Privacy Policy

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Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply regardless of whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

2. Information We Collect

Personal Data

We may collect the following categories of personal information:

Service-Related Information

Website and Technical Information

Usage Data is automatically collected when using the Service and may include:

When accessing the Service via a mobile device, we may also collect:

SMS and Mobile Communications Data

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and store preferences. Types of cookies used include:

You can manage cookie preferences through your browser settings. Disabling cookies may limit functionality.

3. How We Collect Information

We collect information through the following methods:

4. How We Use Your Information

We use the information we collect to:

5. SMS / Mobile Communications

Opt-In and Consent

When you provide your mobile phone number and consent to receive SMS messages from Robinson Builders of Mississippi, LLC DBA Homelyft Restoration — whether through a website form, verbal authorization, or keyword opt-in — you agree to receive text messages related to your service inquiry, project updates, appointment reminders, and occasional service-related promotional offers.

Consent to receive SMS messages is not a condition of purchase or service.

Types of Messages We Send

Message Frequency

Message frequency varies based on your active engagement with our services. You may receive multiple messages per week during an active project.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details about your plan.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. No further messages will be sent unless you opt in again.

Help

Reply HELP to any message or contact us at info@homelyft.net or (228) 284-5200 for assistance.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Data Collection for SMS

We collect your name and mobile phone number when you opt in to our SMS program. This data is used solely to deliver the messages described above and to maintain records of your consent and preferences.

Mobile Information Sharing

We collect your name and mobile phone number when you opt in to our SMS program. This data is used solely to deliver the messages described above and to maintain records of your consent and preferences.

Data Collection for SMS

Mobile information, including SMS opt-in data and consent status, will not be shared with third parties or affiliates for marketing or promotional purposes. This information will not be sold under any circumstances.

We may share your mobile number with our SMS service provider solely to facilitate message delivery. That provider is contractually obligated to keep your information confidential and to use it only for message delivery on our behalf.

All categories of personal data described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances beyond what is described above.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers:
We work with trusted third-party vendors who assist us in operating our business (e.g., CRM platforms, SMS delivery providers, scheduling software, website hosting). These vendors are permitted to use your data only to perform services on our behalf and are contractually required to protect it.

Insurance Carriers:
With your authorization, we may share relevant project information with your insurance carrier to facilitate claims processing.

Legal Compliance:
We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, safety, or property of Homelyft Restoration or others.

Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

7. Cookie and Tracking Practices

Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. Cookies are small data files stored on your browser.

Types of cookies we use:

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described here.

8. Data Security and Handling

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data storage, access controls, and secure communication protocols.No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.SMS opt-in data is retained for the duration of your subscription. Upon opt-out, we will remove your mobile number from active sending lists. You may request full deletion of your data at any time (see Section 10).

10. Your Rights

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, contact us at:

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via email or a notice on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: