Accessibility Statement
Our Commitment to Accessible Design
HomeLyft Restoration MS believes that everyone — regardless of ability or the assistive technology they use — should be able to reach us, understand our services, and request help when they need it most. This page explains how we approach web accessibility and what to do if something on our site isn’t working for you.
What Standard We Aim to Meet
We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the widely recognized benchmark for accessible web content. That means we try to ensure our pages are perceivable, operable, understandable, and robust across a range of browsers, devices, and assistive technologies, including screen readers, keyboard-only navigation, and high-contrast display modes.
In practice, this includes writing descriptive alternative text for images, maintaining sufficient color contrast between text and backgrounds, structuring pages with logical heading hierarchies, and making sure interactive elements like forms and buttons are reachable and labeled for screen readers.
Known Limitations
We are a small, locally operated restoration contractor — not a dedicated web-development team — so we may not catch every accessibility gap on our own. Some third-party content embedded on the site (such as mapping tools or scheduling widgets) may fall outside our direct control. We note these limitations honestly rather than claim perfect compliance.
If you encounter a barrier that prevents you from getting the information you need, please tell us. We take those reports seriously.
How to Report an Issue
If a page, form, or piece of content on this site is difficult or impossible for you to use, reach out and describe what you experienced. We want to know specifically:
- The page or section where you ran into trouble
- The assistive technology or browser you were using, if known
- What you were trying to do
You can contact us by email at [email protected] or by phone at (228) 284-5200. We aim to acknowledge accessibility reports promptly and to address confirmed issues within a reasonable window — typically within 30 days for site-level changes we control directly.
If you need information from a page that isn’t accessible to you right now, call or email us and a member of our team will provide that information in an alternative format.
Alternative Ways to Reach Us
Our website is one way to connect with us, but it is never the only way. If any part of the site creates a barrier, you can always call (228) 284-5200 to speak with someone directly, or send a message to [email protected]. We are also reachable by mail at 1311 Spring Street, Gulfport, MS 39507.
Accessibility is an ongoing effort, not a one-time checkbox. We review and update this statement as the site evolves.