Privacy Policy
What This Policy Covers
This privacy policy explains how HomeLyft Restoration MS collects, uses, and protects information submitted through this website. It applies to visitors who contact us through our contact form, request an estimate, or otherwise interact with the site. We are based in Gulfport, Mississippi, and primarily serve residential and commercial property owners along the Gulf Coast.
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights regarding your personal information — those are described below. GDPR is generally not applicable to a Mississippi-based restoration contractor, but if you are visiting from outside the United States, we handle your data with the same care described here.
Information We Collect
When you fill out a contact or estimate-request form, we collect the information you provide directly: your name, phone number, email address, property address, and a description of the damage or service you need. We do not collect payment card numbers through this website.
The site also uses basic, anonymized analytics (such as page views and general geographic region) to understand how visitors find and use the site. This data is aggregated and is not linked to any individual.
How We Use Your Information
The information you submit is used to respond to your inquiry, schedule an on-site estimate, and — if you authorize us to work with your insurance carrier — to document and coordinate your claim. We may use your contact details to follow up on an open estimate or to send information directly related to your service request. We do not use your information for unrelated marketing without your consent.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. The only circumstance in which we share your information with an outside party is when you explicitly authorize us to communicate with your insurance carrier or adjuster as part of the claims process. We may also share information if required by law or a valid legal process.
Data Retention
We retain contact and project records for as long as reasonably necessary to fulfill the purpose for which they were collected — typically for the duration of a project and a reasonable period afterward for warranty, billing, and legal compliance purposes. Anonymized analytics data may be retained indefinitely.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us directly. California residents may also request disclosure of the categories of personal information collected and whether it has been shared with third parties. We will respond to verifiable requests within the timeframe required by applicable law.
Contact Us About Privacy
If you have questions about this policy or want to exercise your rights, reach out to us directly:
- Email: [email protected]
- Phone: (228) 284-5200
- Mail: 1311 Spring Street, Gulfport, MS 39507
This policy may be updated periodically. The most current version will always be available on this page.